Date:
Location:
Speaker: Dr. Dave Carsten
Abstract: Relational leadership, narrative leadership, and emotional intelligence are evident in highly effective, smoothly running, and cohesive teams. Learn how to put these elements to work in your unit and beyond. Learn about communication and empathy. Have more fun and prevent burnout. Deal with difficult situations better. Your words, thoughts, and actions affect you, your patients, and people around you.
Learning Objectives:
At the conclusion of this course, participants will be able to:
1. Understand listening as a skill and be able to demonstrate it
2. Understand communication as a skill and be able to demonstrate it
3. Understand and be able to demonstrate how to work with conflict
4. Be able to explain how "bad" behavior can be understood
5. Be able to explain power and leadership
6. Be able to describe how roles, urgency, team, and tasks determine leadership
Tuition: $69/2 ADA CERP credit hours
Course Prerequisites: None required
Course Format: Virtual Lecture
Conflict of Interest: None reported by speaker
Contact: Caitlin Laughlin at caitlin_laughlin@hsdm.harvard.edu
Cancellation Policy: Cancellation 7 days before the course will be eligible for full refund. No refund will be made within 7 days of the course initiation date.
Harvard School of Dental Medicine is an ADA CERP Recognized Provider
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. The Harvard School of Dental Medicine designated this activity for 2 continuing education credit.
